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Terms of Service

Last updated: January 1, 2025

Agreement to Terms

By accessing and using the services of Beach Party Malaysia ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

Description of Services

Beach Party Malaysia provides professional beach party event planning services including:

  • Event consultation and planning
  • Venue selection and booking
  • Catering coordination
  • Entertainment arrangement
  • Decoration and setup services
  • Event management and coordination
  • Beach party planning certification courses

Booking and Payment Terms

Booking Process

  • All bookings require a signed service agreement and initial deposit
  • Event dates are confirmed upon receipt of deposit and signed contract
  • Changes to confirmed bookings may incur additional fees

Payment Schedule

  • Deposit: 30% due upon booking confirmation
  • Second Payment: 50% due 30 days before event
  • Final Payment: 20% due 7 days before event

Payment Methods

We accept the following payment methods:

  • Bank transfer (preferred)
  • Credit/debit cards
  • PayPal
  • Cash (for final payments only)

Cancellation and Refund Policy

Client Cancellations

  • More than 60 days: 70% refund of total paid amount
  • 30-60 days: 50% refund of total paid amount
  • 15-30 days: 25% refund of total paid amount
  • Less than 15 days: No refund available

Weather-Related Cancellations

  • Events may be rescheduled due to severe weather conditions
  • Full rescheduling available for dangerous weather situations
  • Light rain does not constitute grounds for cancellation

Company Cancellations

  • In rare cases where we must cancel, full refund will be provided
  • Alternative date options will be offered when possible
  • Compensation for additional costs may be provided

Event Planning Responsibilities

Client Responsibilities

  • Provide accurate information about event requirements
  • Obtain necessary permits for private venues
  • Inform guests of event details and requirements
  • Comply with venue rules and local regulations
  • Make final headcount confirmations as requested

Company Responsibilities

  • Professional event planning and coordination
  • Vendor management and quality control
  • Setup and breakdown of decorations and equipment
  • On-site event management during scheduled hours
  • Emergency contingency planning

Liability and Insurance

Company Liability

Our liability is limited to the total amount paid for services. We are not liable for:

  • Acts of nature or weather conditions
  • Third-party vendor failures beyond our control
  • Guest injuries or accidents during events
  • Loss or damage to guest personal property
  • Venue-related issues or restrictions

Client Liability

Clients are responsible for:

  • Guest behavior and compliance with venue rules
  • Damage to venue or rented equipment by guests
  • Additional costs resulting from changes to original plans
  • Obtaining appropriate insurance coverage for their event

Intellectual Property

Company Intellectual Property

  • All event designs, concepts, and methodologies remain our property
  • Photos and videos of events may be used for marketing purposes
  • Course materials and training content are copyrighted

Client Content

  • Clients retain ownership of personal photos and materials
  • Permission to use client photos in marketing must be explicitly granted
  • We respect client privacy and confidentiality preferences

Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including:

  • Natural disasters and extreme weather
  • Government regulations and restrictions
  • Pandemic-related restrictions
  • Acts of terrorism or civil unrest
  • Infrastructure failures

Dispute Resolution

Mediation

Any disputes will first be addressed through good faith negotiation and mediation. Both parties agree to participate in mediation before pursuing legal action.

Arbitration

If mediation fails, disputes will be resolved through binding arbitration under Malaysian law. The arbitration will take place in Kuala Lumpur, Malaysia.

Course-Specific Terms

Certification Program

  • Course fees must be paid in full before course commencement
  • Attendance requirements must be met for certification
  • No refunds after course commencement except in exceptional circumstances
  • Course materials are for personal use only and may not be redistributed

Certification Validity

  • Certificates are valid for 3 years from issuance date
  • Continuing education may be required for renewal
  • Certificates may be revoked for misconduct or misuse

Privacy and Data Protection

We are committed to protecting your privacy in accordance with our Privacy Policy and Malaysian data protection laws. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be communicated through:

  • Email notifications to active clients
  • Website announcements
  • Updates to service agreements

Termination

These Terms remain in effect until terminated by either party. We may terminate services immediately for:

  • Breach of these Terms
  • Non-payment of fees
  • Inappropriate or harmful behavior
  • Legal or regulatory requirements

Governing Law

These Terms are governed by the laws of Malaysia. Any legal proceedings must be conducted in Malaysian courts with jurisdiction in Kuala Lumpur.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us:

Beach Party Malaysia
123 Pantai Cenang
Langkawi, 07000 Kedah
Malaysia

Email: [email protected]
Phone: +60 4-966 7890

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Beach Party Malaysia

Malaysia's premier beach party event planning service, creating unforgettable tropical celebrations since 2020.

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Contact Info

123 Pantai Cenang, Langkawi
07000 Kedah, Malaysia

Phone: +60 4-966 7890

Email: [email protected]

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